(4.6 / 5)15+ Ratings

Birthday Express Reviews

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Overall Rating

4.6
15 Reviews
  • 556%
  • 444%
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About Birthday Express

BirthdayExpress.com is an American online retailer based in New Berlin, Wisconsin, specializing in party supplies and decorations for birthdays, including children's and adult-themed parties. The company offers a wide range of products such as invitations, party favors, game prizes, costumes, and accessories, aiming to make special celebrations unforgettable with customizable and premium party essentials.

Birthday Express Pros & Cons

Pros of Birthday Express:

  • Affordable Products: Birthday Express offers party supplies at reasonable prices, often saving customers money compared to buying individual items.
  • Convenient Party Packs: The company provides themed party packs that include everything needed for a party, making planning easier and more efficient.
  • Quality Items: The products are of good quality, comparable to those found at local party supply stores.
  • Customer Reviews: Some customers have reported positive experiences with timely delivery and satisfaction with the products received.

Cons of Birthday Express:

  • Customer Service Issues: Many customers have reported difficulties in reaching customer service, with some experiencing unresponsive or unhelpful support.
  • Damaged or Missing Items: There have been complaints about damaged items and missing parts from orders, which can be frustrating for customers.
  • Shipping Problems: Some customers have experienced delays in receiving their orders, which can be particularly problematic for events with tight timelines.
  • Mixed Ratings: The overall ratings for Birthday Express are mixed, with some sources indicating a 4.0 out of 5 stars based on 60 reviews, while others show a 1.8 star rating based on 45 reviews.

Customer ratings by feature

  • Shipping & Delivery
    4.5
  • Customer Service
    4.3
  • Price & Quality
    4.8
  • Return Policy
    4.5
  • Good Value
    4.8

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Birthday Express Coupon & Discount Codes

Shop from a range of items at discounted prices starting from $16.

Verified 3 days ago1340 Uses
$16 OFF

Great discount of 35% off thanks to this Birthday Express coupon. Well-liked promo code!

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Fascinating seasonal discounts! Take time to shop with a 30% discount at least.

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Birthday Express Customer Reviews (15)

0/5
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Vilmundína Indriðadóttir
Vilmundína Indriðadóttir
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Jul 26, 2024
Maria Eberhardt
Maria Eberhardt
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Jul 25, 2024
Niamh Clarke
Niamh Clarke
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Jul 24, 2024
Jeri Petersen
Jeri Petersen
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Jul 23, 2024
Darin Rushisvili
Darin Rushisvili
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Jul 23, 2024
Daniel Delarosa
Daniel Delarosa
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Jul 23, 2024
Niklas Decker
Niklas Decker
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Jul 22, 2024
Kai Costa
Kai Costa
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Jul 22, 2024
Adrien Courcelle
Adrien Courcelle
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Jul 22, 2024
John Abernathy
John Abernathy
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Jul 21, 2024

Birthday Express Customer’s Q&A

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Birthday Express Features and Benefits

Key Features and Benefits of BirthdayExpress.com:

  1. Comprehensive Party Supplies:

    • Variety of Themes: Offers party supplies in over 100 different themes, including popular characters like SpongeBob, Lil' Bratz, and Harry Potter.
    • Wide Range of Products: Includes invitations, plates, napkins, decorations, and themed items.

  2. Quality and Quantity:

    • Deluxe Party Packs: Provides a complete set of party goods for 8 kids at an affordable price of $36.00, including dinner plates, dessert plates, napkins, cups, forks, spoons, tablecover, foil balloon, centerpiece, balloons, curling ribbon rolls, crepe paper rolls, cake candles, paper masks, thank you notes, and a personalized banner.

  3. Customer Convenience:

    • Online Shopping: Allows customers to order party supplies online, with the option to choose specific items or purchase party packs.
    • 24/7 Customer Support: Offers live online and telephone assistance 24 hours a day.

  4. Customer Loyalty Program:

    • Express Insider Program: Customers can earn points and receive rewards that can be used towards future purchases, including birthday gifts and exclusive offers.

  5. Flexibility:

    • Customizable Orders: Allows customers to order for as many partygoers as they wish, giving them flexibility in planning their parties.

  6. Themed Coordination:

    • Detailed Product Information: Provides detailed product information and themed coordination to help with party planning.

  7. Responsive Customer Service:

    • Responsive Customer Service: Supports customers with knowledgeable event planning advice and responsive customer service.

  8. Variety of Payment Options:

    • Credit Card Support: Accepts credit cards and offers free shipping and returns for Express Credit Card holders.

  9. Secure Shopping Experience:

    • Secure Shopping Experience: Ensures a secure shopping experience with well-packaged orders and timely delivery.

Birthday Express Pricing

Birthday Express offers a variety of party supplies and decorations at competitive prices. Here are some key points about their pricing:

  • Affordable Luxury: Birthday Express provides high-end party supplies at affordable prices, making every child’s dream birthday attainable.
  • Bulk Discounts: They offer deeply discounted bulk pricing for large orders, making it easier to save money on bulk birthday party supplies.
  • Discounts and Coupons: Customers can take advantage of various discounts and coupons, including up to 70% off on certain items, 35% off with a well-liked promo code, and 30% off on seasonal discounts.

For the most up-to-date pricing information, it is recommended to check their official website or sign up for their email newsletter to receive promotional codes and discount offers.

Birthday Express FAQs

FAQ

Birthday Express Alternatives

Here are the top 10 alternatives to BirthdayExpress.com:

  1. Plum Party - Offers party supplies, party favors, decorations, unique gifts, and paper goods for various themes.
  2. CelebrateExpress.com - Provides a wide range of party supplies and themes, similar to BirthdayExpress.
  3. BirthdayDirect.com - Another competitor offering various party supplies and themes.
  4. BirthdayInABox.com - Specializes in themed party kits and supplies.
  5. 1stWishes.com - Offers personalized party supplies and gifts.
  6. Oriental Trading Company - Known for its extensive selection of party supplies, including tableware, decorations, and party favors.
  7. Party City - Provides a wide range of party supplies, including themed decorations and party favors.
  8. Shindigz - Offers customizable party supplies with discounts and a large selection of items.
  9. Das Cheap Party Supplies - Known for its affordable prices and free shipping on orders.
  10. Funpartysupplies - Family-run and offers a variety of party supplies at competitive prices.

These alternatives provide a range of options for party planning, from themed decorations to personalized gifts.

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